Front of House Member Experience Host

About the Company

At Fora, we’re reimagining what the workplace can be. We create inspiring, design‑led spaces that blend hospitality, community, and wellbeing—so people can work productively, creatively, and happily.

Responsibilities

• Welcome all visitors warmly by greeting them in person or on the phone
• Facilitate member requests such as meeting room reservations, catering, and postage/parcel arrangements
• Deliver a smooth experience for meeting room guests including hosting, serving catering, and assisting with tech requirements
• Conduct regular building walks to ensure cleanliness, visual standards, and health & safety compliance
• Ensure all communal spaces and meeting rooms are set up and operationally in working order
• Raise and manage troubleshooting tickets via IT Helpdesk and Freshdesk for maintenance and cleaning issues

Requirements

• Minimum of 1 year of experience in retail, hospitality, or customer service
• Outstanding communication and interpersonal skills
• Strong attention to detail and ownership of work standards
• Comfortable knowledge of MS Office tools, particularly Word and Excel
• Ability to work independently as a self-starter and as part of a team

Preferred Qualifications

• Experience in problem-solving and creative solution finding for client needs
• Ability to handle diverse tasks ranging from event setup to fire alarm tests