Front Desk/Admin Officer

About the Company

Reliance Health’s mission is to make quality healthcare delightful, affordable, and accessible in emerging markets. From Nigeria to Egypt and now Senegal, we offer comprehensive health plans tailored to both employers’ and employees’ needs through an integrated approach that includes telemedicine, affordable health insurance, and a combination of partner and proprietary healthcare facilities.

Responsibilities

• Manage reception and front-of-house operations, including welcoming visitors and managing calls
• Own conference room calendars, bookings, and room readiness
• Oversee office facility operations, including cleanliness and stock levels
• Coordinate security, door access, and building management liaison
• Supervise vendors and maintenance schedules for cleaning, utilities, and repairs
• Handle incoming and outgoing mail and parcels
• Arrange travel, local transport, and staff lodging/accommodation
• Maintain accurate trackers for visitors, supplies, and vendor jobs
• Monitor health, safety, and conduct to escalate risks promptly

Requirements

• Bachelor’s degree or HND in any field
• Strong spoken and written communication skills
• Proficiency with Microsoft 365 (Outlook, Teams, Excel, SharePoint)
• Strong organizational and scheduling skills
• Ability to coordinate janitorial personnel and vendors
• Availability for on-site work in Cairo

Preferred Qualifications

• Previous experience in office administration or facilities coordination
• Experience managing travel logistics and itineraries
• Familiarity with vendor service logs and building services
• Basic HSE awareness
• Experience with SharePoint lists or spreadsheet trackers