Front Desk Supervisor

Responsibilities

• Oversee daily front desk operations and ensure accuracy in financial transactions
• Reconcile revenue, payments, taxes, and adjustments
• Deliver seamless check-in and check-out experiences aligned with brand standards
• Lead, coach, and support front desk associates and the night audit team
• Act as Manager on Duty (MOD) to oversee hotel operations and respond to emergencies
• Monitor service metrics and ensure brand compliance

Requirements

• Previous Front Office or hotel operations experience
• Supervisory experience preferred
• Strong leadership and communication skills
• Detail-oriented with understanding of hotel financial processes
• Ability to work flexible schedules including evenings, weekends, and holidays

About the Company

Blue Sky Hospitality Solutions operates with a "Yes" culture, focusing on delivering exceptional guest experiences and high-quality service standards in the hospitality industry.