Front Desk Receptionist

Responsibilities

• Conduct daily check-in/out inspections to ensure property readiness and guest satisfaction
• Oversee in-house inventory management and stock counts to maintain adequate supplies
• Supervise the maintenance and cleaning team, ensuring efficient scheduling and high-quality work
• Coordinate repairs and maintenance tasks promptly to minimize guest disruptions
• Prepare and adhere to daily, weekly, and monthly reports on property operations and guest feedback
• Respond professionally to on-ground guest requests and handle add-on service requests
• Source and manage reliable service providers and vendors, negotiating favorable contracts
• Greet visitors, clients, and partners to provide a professional and welcoming atmosphere
• Manage incoming calls, mail, packages, and maintain the tidiness of the reception area
• Assist with ad hoc administrative tasks and maintain data confidentiality

Requirements

• Bachelor's degree in Hospitality Management, Business Administration, or a related field preferred
• Proven experience in Operations and Front Desk management, preferably in the hospitality industry
• Strong organizational and multitasking abilities with high attention to detail
• Excellent communication and interpersonal skills to interact with guests and stakeholders
• Proficiency in using property management systems and other relevant software
• Ability to work independently and make sound decisions in a fast-paced environment

About the Company

Stella Stays is building the future of living by creating tech-driven, beautifully designed spaces. We reimagine hospitality through fully furnished, seamlessly bookable homes across the MENA region, offering modern and effortless living for short and long-term stays.