Front Desk Receptionist

Responsibilities

• Conduct daily check-in/out inspections to ensure property readiness and guest satisfaction
• Oversee in-house inventory management and stock counts to maintain adequate supplies
• Supervise the maintenance and cleaning teams, ensuring efficient scheduling and high-quality work
• Coordinate repairs and maintenance tasks promptly to minimize guest disruptions
• Prepare daily, weekly, and monthly reports on property operations and guest feedback
• Respond professionally to on-ground guest requests and coordinate add-on services
• Source and manage reliable service providers and vendors, negotiating favorable contracts
• Greet visitors and clients, providing a professional and welcoming atmosphere
• Manage incoming calls, mail, packages, and maintain the tidiness of the reception area

Requirements

• Bachelor's degree in Hospitality Management, Business Administration, or a related field (preferred)
• 1-3 years of proven experience in Operations or Front Desk management, preferably in hospitality
• Proficiency in using property management systems and relevant software
• Strong organizational and multitasking abilities with high attention to detail
• Excellent communication and interpersonal skills to interact with guests and stakeholders
• Ability to work independently and make sound decisions in a fast-paced environment

About the Company

Stella Stays is building the future of living by creating tech-driven, beautifully designed spaces. We disrupt traditional hospitality with a fresh, forward-thinking approach, offering fully furnished homes across the MENA region that are seamless, modern, and effortless to live in.