Front Desk Receptionist

Responsibilities

• Conduct daily check-in/out inspections to ensure property readiness and guest satisfaction
• Oversee in-house inventory management and stock counts to maintain adequate supplies
• Supervise the maintenance and cleaning teams, ensuring efficient scheduling and high-quality work
• Coordinate repairs and maintenance tasks promptly to minimize guest disruptions
• Prepare and adhere to daily, weekly, and monthly reports on property operations and guest feedback
• Respond professionally to on-ground guest requests and coordinate add-on services
• Source and manage reliable service providers and vendors, negotiating favorable contracts
• Greet visitors, clients, and partners to provide a professional and welcoming atmosphere
• Manage incoming calls, mail, packages, and maintain the tidiness of the reception area

Requirements

• 1-3 years of experience in Operations or Front Desk management, preferably in hospitality
• Bachelor's degree in Hospitality Management, Business Administration, or a related field (preferred)
• Proficiency in using property management systems and relevant software
• Strong organizational and multitasking abilities with high attention to detail
• Excellent communication and interpersonal skills
• Ability to work independently and make sound decisions in a fast-paced environment

About the Company

Stella Stays is building the future of living by creating tech-driven, beautifully designed spaces. We provide fully furnished homes across the MENA region that are seamlessly bookable online, offering modern, effortless living without the hassle of traditional hospitality.