Front Desk Receptionist

Responsibilities

• Greet and welcome customers in a friendly manner upon arrival
• Manage patient schedules, including scheduling and confirming appointments and follow-up visits
• Answer, screen, and forward incoming phone calls according to protocol
• Maintain organized patient records and file documents daily
• Process managed care plans and obtain necessary insurance information
• Provide customers with accurate basic information and order status updates
• Maintain a tidy reception area and manage office supply inventory
• Receive and distribute daily mail and deliveries

Requirements

• High School Diploma or equivalent
• Strong customer service skills
• Strong organizational skills

Preferred Qualifications

• Previous experience as a Receptionist or Front Office Representative
• Experience handling multiple phone lines
• 0-2 years of related experience or training

Benefits

• Health and Dental Insurance
• 401k Retirement Savings and Flex Spending Account
• Generous Paid Time Off and Company Holidays
• Parental Leave
• Employee Eyewear Discount
• Opportunities for professional growth and internal promotion

About the Company

National Vision is one of the largest optical retailers in the United States. Through our America's Best brand, we provide high-quality eye care and eyewear at affordable prices, helping people see their best to live their best.