Front Desk Receptionist

Responsibilities

• Greet and check in scheduled guests upon arrival for their appointment slots
• Coordinate with EV Consultants for seamless handoff for sales consultations and delivery pickups
• Manage and maintain the daily schedule for test drives and vehicle deliveries
• Monitor showroom traffic and communicate with the sales team to minimize wait times
• Confirm appointments and communicate delays or changes in real time
• Facilitate final vehicle key hand-offs during delivery appointments
• Collect guest feedback on their delivery experience
• Educate customers on post-sale support and warranty processes
• Proactively follow up with recent buyers to encourage positive reviews
• Maintain a clean, organized, and professional front desk and lobby environment
• Answer and route incoming calls, emails, and inquiries
• Support sales and operations teams with administrative tasks

Requirements

• 2+ years of experience in a front desk, receptionist, retail, or customer-facing role
• Strong communication and interpersonal skills
• Highly organized with ability to multitask in a fast-paced environment
• Familiarity with Google Workspace (Docs, Sheets, Calendar)
• Comfortable using Slack or similar communication tools

Preferred Qualifications

• Experience in automotive, dealership, retail, or hospitality environments
• Bilingual (English + Spanish or other languages)
• Experience using CRM or scheduling tools

Benefits

• Competitive hourly pay
• Health, dental, and vision insurance
• Flexible / Unlimited PTO
• 401(k) plan

About the Company

Ever is building the future of auto retail as the first AI-native auto retail platform, focusing on electric vehicles and serving EV buyers and sellers nationwide.