Front Desk Receptionist

About the Company

At Bedford Commons OBGYN, our commitment to providing Uncommon Care begins at the front desk. We are a specialized women’s healthcare clinic committed to providing exceptional, patient-centered care in a supportive and collaborative team environment.

Responsibilities

• Greet and check-in patients in a warm, professional, and approachable manner
• Communicate procedures and registration requirements to patients upon arrival
• Schedule appointments in person and over the phone using an electronic scheduling system
• Manage high-volume patient call queues in a timely and professional manner
• Collect co-payments and ensure accurate transaction processing
• Verify, update, and maintain patient demographic and insurance information
• Safeguard confidential patient information in compliance with HIPAA regulations
• Navigate multiple computer systems and software platforms efficiently
• Collaborate with clinical and administrative teams to ensure smooth patient flow

Requirements

• High school diploma or equivalent
• Strong communication and interpersonal skills
• Ability to multitask and work in a fast-paced environment
• Proficiency with computers and willingness to learn new systems
• Ability to rotate between office locations in Bedford, Derry, Londonderry, and Windham

Preferred Qualifications

• Previous customer service experience
• Experience in a medical office or healthcare setting

Benefits

• Benefits eligible from day one of employment
• No evenings or weekend schedules
• Consistent weekday schedule (Monday through Friday, 7:00 AM – 4:00 PM)
• One-hour lunch break