Front Desk Receptionist

Responsibilities

• Welcoming members with an efficient, friendly, and polite welcome
• Dealing with telephone enquiries and taking bookings promptly
• Handling member complaints and answering requests or questions
• Collecting payments via cash or credit card and dispensing change
• Interacting and cooperating with all Club Departments
• Performing night audit duties when required

Requirements

• First work experience in a customer service environment
• Fluency in French and English
• Excellent communication and interpersonal skills
• Ability to work under stress
• Highly organized with ease using reservation software
• Flexibility to work shifts between 06:30 and 23:00, including weekends
• Great team spirit and energetic personality

Benefits

• Full-time (38 hours/week) fixed-term contract with possibility of extension
• Attractive remuneration package
• Excellent health benefits and discounts on club facilities for you and your family
• Annual performance reviews to support professional growth
• Internal and external training opportunities
• Culturally diverse workplace with regular team and company events

About the Company

The Aspria collection of premium members’ clubs and hotels offers exceptional health, spa, fitness, and accommodation facilities, inspiring people of all ages to be healthy, feel good, and enjoy life.