Front Desk & President's Support Specialist

Responsibilities

• Serve as the front-line representative by greeting and assisting students, faculty, staff, and campus guests with professionalism and warmth.
• Manage the University’s main phone line, routing calls appropriately and conducting research to direct inquiries.
• Provide administrative support to the Office of the President, including research, planning, and preparation of materials.
• Assist with scheduling, calendar coordination, and meeting preparation for University leadership.
• Support logistics for in-person and virtual (Zoom) meetings and events.
• Prepare professional correspondence, reports, and labels.
• Maintain strict confidentiality regarding sensitive information in adherence to FERPA and HIPAA guidelines.

Requirements

• Associate’s degree required.
• Proficiency in Google Workspace (Docs, Sheets, Slides, Calendar, Drive) and Microsoft Excel and PowerPoint.
• Strong interpersonal, communication, and customer service skills.
• Exceptional attention to detail and organizational abilities.
• Ability to multitask and prioritize in a fast-paced environment.
• Valid driver’s license.

Preferred Qualifications

• Bilingual fluency in Spanish.
• Experience working with diverse populations.
• Experience with CRM software and Mailmerge.

About the Company

Bay Path University is a private comprehensive university known for its bold and innovative spirit. Committed to providing a practical and career-focused education, Bay Path offers a variety of bachelor's, master's, and doctoral programs across multiple campuses and online platforms.