Front Desk/Optical Technician

Responsibilities

• Deliver a world-class Total Patient Experience by building relationships and providing medical support
• Assist patients in selecting frames based on style, color, and facial measurements
• Educate patients on specific lenses, coatings, and frames to meet their unique needs
• Perform technical tasks including operating auto-lensometers and manual lensometers
• Accurately collect optical measurements such as pupillary distance and segment heights
• Dispense glasses and contact lens orders, including frame repairs and adjustments
• Manage retail sales to exceed patient expectations and business goals

Requirements

• High school diploma or GED
• Minimum of 1 year of experience in customer service or a patient-facing role
• Proficiency in Microsoft Office (Excel, Word, PowerPoint, Outlook)
• Ability to pass a background check as required by the state
• Ability to provide proof of identity and right to work in the United States

Preferred Qualifications

• Previous medical office or ophthalmic experience
• ABO and NCLE certifications

About the Company

Clarkson Eyecare provides comprehensive eye care services, including eye exams, specialty contact lenses, and a wide selection of eyewear. We are dedicated to connecting patients' needs with high-quality goods and services in a professional clinical setting.