Front Desk - Night Auditor

Responsibilities

• Compute, classify, and record numerical data to maintain complete financial records
• Perform routine calculations, postings, and verifications to obtain primary financial data
• Verify the accuracy of figures and calculations related to business transactions recorded by other staff
• Initiate and complete the end-of-day process, including balancing daily work and maintaining cashiering responsibilities
• Manage Front Office computer system operations and handle guest requests promptly
• Maintain proper records, including log books and other documentation
• Prepare and distribute the Daily Flash Report and complete initial direct bills
• Approach all interactions with guests and employees in a friendly, service-oriented manner
• Adhere to all standards and regulations to promote safe and efficient hotel operations

Requirements

• Minimum 1 year of hotel or related field experience
• High School diploma or equivalent
• Proficiency in Windows OS, spreadsheets, and word processing
• Strong arithmetic and financial data analysis skills
• Ability to work independently with minimal supervision
• Strong problem-solving, active listening, and conflict resolution skills
• Ability to maintain composure and professionalism under pressure

Benefits

• Comprehensive medical, dental, vision, disability, and life insurance
• Parental leave, PTO, and paid holidays
• 401(k) retirement plan and HSA-compatible plan options
• On-staff doctor and free therapy through SpringHealth
• Weekly catered lunches and wellness classes
• Employee discounts on Flow hotel stays, grocery products, and merchandise

About the Company

At Flow, we’re reimagining what it means to live, work, and connect. More than just a real estate company, Flow is a brand, a technology platform, and an operations ecosystem spanning condominiums, hotels, multifamily residences, and office spaces. We’re building a new kind of living experience: one that’s flexible, connected, and designed to create genuine community and real value for the people who call Flow home.