Front Desk Manager

Responsibilities

• Manage front desk operations including reception, visitor management, and phone systems
• Supervise and train front desk staff to ensure high standards of customer service
• Coordinate schedules, appointments, and meeting room bookings
• Handle inquiries and resolve customer concerns promptly and professionally
• Maintain records, handle correspondence, and support administrative functions
• Collaborate with other departments to optimize office processes
• Ensure the reception area remains clean, organized, and welcoming

Requirements

• Bachelor’s degree or equivalent experience in office management or a related field
• Proven experience managing front desk operations or customer service teams
• Proficient in Microsoft Office and various phone systems
• Strong organizational and multitasking abilities
• Excellent communication and leadership skills
• Ability to handle stressful situations with professionalism and composure
• Fluency in English and Arabic is preferred

About the Company

Talent 360 provides professional staffing and management solutions to ensure business excellence and exceptional client experiences.