Front Desk Coordinator

Responsibilities

• Greet patients and visitors and manage front desk operations
• Schedule appointments and optimize provider time and room utilization
• Perform data entry into Electronic Medical Record (EMR) systems
• Process incoming faxes and manage patient documentation
• Handle co-pays, financial reconciliations, and patient billing
• Contact physicians to obtain updated prescriptions and Plans of Care
• Assist patients during therapy with heat packs, equipment, and exercise monitoring
• Maintain a clean, organized, and hygienic treatment environment
• Manage physical therapy supplies inventory and orders

Requirements

• High school diploma or GED
• Proficiency in Google Suite
• Strong communication and interpersonal skills
• Ability to work in a fast-paced environment
• Ability to lift and move up to 40 pounds

Preferred Qualifications

• One year of medical office experience
• Familiarity with EMR systems
• One year of customer service experience

About the Company

Metro Physical & Aquatic Therapy is a comprehensive multidisciplinary company offering Physical, Occupational, Speech Therapy, Massage, and Acupuncture services. We are driven by our mission to continually invest in our people and offer the best workplace environment possible.