
Posted 13 hours ago
Front Desk Concierge
Harrah's Cherokee Valley River Casino & ResortFront Desk Concierge
Perks & benefits
Health InsuranceMedical InsuranceVisaPaid Leave
Requirements
1 year customer service experience, Computer literacy, Windows proficiency, High school diploma or equivalent, Phone etiquette, Basic office equipment operation
Skills
customer servicePOS
About the role
Responsibilities
- Monitor the front of house to ensure all guests are welcomed warmly
- Provide guests with comprehensive information and homecare services
- Maintain high standards of front-line guest service excellence
- Manage phone inquiries with professional etiquette
- Assist with administrative tasks and basic office operations
Requirements
- High school diploma or equivalent
- At least 1 year of experience in a customer-oriented environment
- Proficiency with Windows and general computer literacy
- Strong verbal and written communication skills
- Ability to operate basic office equipment such as printers, copiers, and fax machines
- Ability to meet US employment and eligibility requirements
Preferred Qualifications
- Experience working with Point of Sale (POS) systems
- Experience with Book4Time software
- Previous experience in a retail or luxury service environment
Benefits
- Health, vision, and dental insurance
- 401k savings plan
- Paid sick time
- Employee spa service and retail discounts
- Friends & Family promotional program
About the Company
Mandara Spa, located at Harrah's Cherokee Valley River Casino & Resort, combines Balinese healing traditions with European techniques to offer guests a luxuriously healing experience. We are committed to the healing arts and the spirit of generosity in everything we do.
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Harrah's Cherokee Valley River Casino & Resort · Murphy
