Front Desk Clerk

Responsibilities

• Provide general administrative support, including answering telephone calls, greeting visitors, and managing mail
• Prepare and process documents such as correspondence, reports, meeting agendas, and minutes
• Maintain accurate physical and electronic filing systems, databases, and records
• Track inventory and order office and program supplies as required
• Assist in organizing calendars, meetings, events, and staff schedules
• Support financial activities including petty cash handling, receipting, and invoice processing
• Maintain strict confidentiality of sensitive information and uphold professional standards
• Provide program-specific assistance such as updating client data and managing intake processes

Requirements

• Completion of Grade 12 and administrative coursework
• At least one year of related experience in reception and clerical roles
• Proficiency with Office 365 and general office equipment
• Ability to undergo a successful vulnerable sector background check
• Strong organizational, communication, and interpersonal skills
• Ability to work a schedule including Saturdays and Sundays (8:00am-4:00pm) and Monday-Tuesday (4:00pm-12:00am)

About the Company

For more than 130 years, The Salvation Army has served people in need in communities across Canada and Bermuda. As a faith- and values-based organization, we help millions of people each year by providing necessities such as food, clothing, and shelter, while supporting those facing unemployment, addiction, and family challenges. We are a diverse team of purpose-driven professionals dedicated to our mission of hope, service, dignity, and stewardship.