Front Desk Associate

Responsibilities

• Serve as the campus receptionist by answering phones, responding to voicemails, and managing emails
• Warmly welcome current and prospective students and their families to the campus
• Manage customer inquiries and provide admissions assistance, including scheduling and follow-ups
• Maintain multiple calendars, perform data entry, and use internal databases to generate reports
• Organize and prepare classroom and office supplies
• Supervise students between classes and perform light cleaning to maintain the lobby and front desk area
• Support daily campus operations and assist full-time staff with various procedures

Requirements

• Experience in customer service or administrative roles
• Strong organizational and computer skills
• Excellent verbal and written communication skills, including correct grammar and spelling
• Proficiency in Google Workspace applications (Docs, Sheets, Calendar, etc.)
• Ability to work independently and collaboratively in a fast-paced environment
• Ability to lift up to 25lbs
• Availability to work weekday afternoons/evenings and weekends

Preferred Qualifications

• Experience interacting with families and students (elementary through high school)
• Motivation to learn new technologies and a passion for our mission of supporting high-performing students

Benefits

• Pay rate of $22/hour
• Paid Sick Leave
• 401K retirement plan with company match
• Employee discounts on AoPS Academy classes, AoPS Online, and Beast Academy Online subscriptions

About the Company

AoPS Academy is a program of Art of Problem Solving (AoPS), a global leader in K–12 advanced education. We are on a mission to discover, inspire, and train the great problem solvers of the next generation through unique curricula, online learning, and in-person academies.