Front Desk Associate

Responsibilities

• Serve as the campus receptionist by answering phones, responding to voicemails, and directing information to appropriate staff
• Manage and respond to customer inquiries via phone and email
• Maintain multiple calendars, schedule meetings, and perform data entry
• Use internal databases to generate reports and lists
• Provide admissions assistance, including scheduling and post-consultation follow-ups
• Organize and prepare classroom and office supplies
• Supervise students between classes and perform light cleaning to maintain the lobby and front desk area

Requirements

• Experience in customer service, ideally interacting with families and students (grades 1-12)
• Strong organizational and computer skills
• Excellent verbal and written communication skills with a high standard for grammar and spelling
• Proficiency with Google Workspace applications (Docs, Sheets, Calendar, etc.)
• Ability to work both independently and collaboratively in a fast-paced environment
• Ability to lift up to 25lbs
• Availability to work weekday afternoons/evenings and weekends

Benefits

• Pay rate of $22/hour
• Paid Sick Leave
• 401K retirement plan with company match
• Employee discounts on AoPS Academy classes, AoPS Online, and Beast Academy Online subscriptions

About the Company

AoPS Academy is a program of Art of Problem Solving (AoPS), a global leader in K–12 advanced education. On a mission to discover, inspire, and train the next generation of great problem solvers, AoPS has trained hundreds of thousands of top students through online schools, in-person academies, and specialized textbooks.