Front Desk Agent/Night Auditor

Responsibilities

• Register arriving guests and assign rooms
• Maintain inventory of vacancies, reservations, and room assignments
• Coordinate room status updates with housekeeping and maintenance departments
• Use persuasive selling techniques to promote hotel services
• Manage and resolve guest complaints professionally
• Process guest check-outs and handle monetary transactions
• Maintain customer privacy and professional appearance
• Perform cleaning duties as assigned

Requirements

• High school diploma or equivalent
• Ability to work a flexible schedule including weekends, holidays, and various shifts (7am-3pm, 3pm-11pm, 11pm-7am)
• Ability to communicate professionally with guests and staff
• Knowledge of proper telephone etiquette and front office equipment
• Ability to adhere to cash handling and credit policies

Preferred Qualifications

• Previous hotel-related experience
• Knowledge of surrounding areas and local events

About the Company

Blue Sky Hospitality Solutions manages hospitality operations, ensuring guests experience superior customer care through dedicated service and professional management.