Front Desk Agent

Responsibilities

• Warmly greet guests, complete registrations, and assign rooms while issuing room keys
• Maintain accurate records of room availability and guest accounts
• Prepare and process guest bills, collect payments, and handle transactions accurately
• Actively listen to guest needs and resolve concerns with care and efficiency

Requirements

• High school diploma or GED (or equivalent combination of education and experience)
• Ability to work weekends and holidays
• Ability to stand for long periods
• Ability to lift up to 15lbs
• Strong written and verbal communication skills
• Excellent customer service skills

Benefits

• Comprehensive Health Benefits (Medical, Dental, and Vision)
• Paid Time Off (Vacation, Sick, and Personal Time) and Paid Holidays
• 401(k) with generous company match
• Daily Pay access to your earnings
• Tuition Assistance and the David A. Siegel Legacy Scholarship
• Family-focused benefits including parental and adoption assistance
• Employee discounts on hotels, cruises, resorts, and entertainment

About the Company

Westgate Resorts is recognized by U.S. News as one of the Best Companies to Work For. Nestled in the beautiful Ozark Mountains, Westgate Branson Lakes Resort provides a fun and rewarding work environment where team members are the heart of our success. We are committed to excellence and creating unforgettable vacation experiences for our guests.