Posted 6 hours ago
Front Desk Agent
BelmondFront Desk Agent
Perks & benefits
CommissionAccommodationTransportation
Requirements
2+ years luxury hotel experience, Fluent Italian and English, Third language required, Microsoft Office proficiency, Ability to work under pressure
Skills
Hospitalitycustomer service
About the role
Responsibilities
- Fulfill Front Desk operations according to company policies and procedures
- Maintain professional relationships with guests and colleagues
- Anticipate guest needs and handle complaints effectively
- Manage cash accounting and guest bill payments
Requirements
- At least 2 years of experience in a luxury hotel front desk role
- Fluency in Italian and English
- Proficiency in a third language
- Ability to remain calm and professional under pressure
- Proficiency with Microsoft Office
- Strong communication and multitasking skills
Benefits
- Monthly gross salary around 1.800 €
- Accommodation in a double room staff house including breakfast
- Bus ticket benefit
- Staff canteen access
- Welfare incentives based on quality goals
- Access to the Discovering Belmond programme with complimentary accommodation and discounted rates
About the Company
Splendido, A Belmond Hotel, is an emblem of Portofino’s allure and part of the LVMH Group. Belmond has been a pioneer of exceptional luxury travel since 1976, with a portfolio extending across 24 countries.
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Belmond · Portofino
