Front Desk Agent

Responsibilities

• Serve as the face of the hotel by providing warm welcomes and top-tier guest service
• Manage guest check-ins, check-outs, and reservations with precision
• Resolve guest issues and challenges quickly to ensure a positive experience
• Coordinate with team members to maintain smooth front desk operations
• Handle multitasking duties including managing financial details and guest requests

Requirements

• High school diploma or equivalent
• Experience in a hotel or related hospitality field preferred
• Familiarity with hotel management software
• Proficiency with Microsoft Office suite
• Strong communication and multitasking skills

Benefits

• Daily Pay options available
• Medical, Dental, and Vision coverage
• Short-Term and Long-Term Disability Income
• Term Life and AD&D Insurance
• Paid Time Off
• Employee Assistance Program
• 401k Retirement Plan

About the Company

Aimbridge Hospitality manages the Best Western Plus Rialto, a modern, newly built hotel that blends Art Deco-inspired design with contemporary comfort. Located near the Renaissance Shopping Center, our property attracts both business and leisure travelers, providing a stylish and professional environment for our team members.