Front Desk Agent

Responsibilities

• Serve as the face of the hotel by providing warm welcomes and exceptional guest service
• Manage guest check-ins and check-outs with precision and a friendly attitude
• Handle reservations, guest requests, and financial details efficiently
• Coordinate with team members to ensure smooth hotel operations
• Act as a quick-thinking problem solver to resolve guest challenges and ensure a positive stay

Requirements

• High school diploma or equivalent
• Previous experience in a hotel or related hospitality field is preferred
• Familiarity with hotel management software and Microsoft Office suite
• Strong communication and interpersonal skills
• Ability to multitask and manage various responsibilities in a fast-paced environment

Benefits

• Daily Pay options available
• Medical, Dental, and Vision coverage
• Short-Term and Long-Term Disability income
• Term Life and AD&D Insurance
• Paid Time Off
• 401k Retirement Plan
• Employee Assistance Program

About the Company

Aimbridge Hospitality is a leading hospitality management company. This position is located at the Residence Inn Portland Hillsboro, a property offering spacious suites with fully-equipped kitchens, an outdoor pool, a fitness center, and various guest amenities designed for comfort and convenience.