French VIP Account Manager

Responsibilities

• Handle VIP customer queries in a timely and accurate manner
• Monitor client performance and proactively target clients to increase performance
• Perform outbound sales calls to targeted groups of clients within a portfolio
• Monitor day-to-day client activity and contact them to ensure a positive experience

Requirements

• Native level French (speaking and writing)
• Fluent English (B2 level)
• Basic computer handling skills
• Excellent multitasking and problem-solving skills
• Strong interpersonal and communication skills

Preferred Qualifications

• Experience in customer support

Benefits

• Opportunity to work in a multicultural environment
• Full medical insurance
• Monthly performance bonuses
• Team-building activities and social events
• Two return flights per year back home (up to 250 EUR per ticket)
• Extra day off for working on public holidays

About the Company

The client is an interactive online marketing agency delivering services in consumer advertising, customer support, customer retention, and data analysis.