Fraud Monitoring Analyst

Responsibilities

• Monitor customer transactional records constantly to identify unauthorized transactions and fraudulent accounts via the fraud management system.
• Action alerts within the assigned queue according to service level agreements to minimize potential losses.
• Handle and resolve incoming fraud reports from customers in accordance with established service level agreements.
• Maintain a strong understanding of various fraud types and actively participate in fraud monitoring processes.
• Communicate fraud findings effectively to customers and the Fraud Risk Management team.

Requirements

• 0-2 years of relevant experience in fraud monitoring or risk management.
• University degree in Accounting, Banking & Finance, Economics, Fraud, or a related field.
• Fluency in both Arabic and English (written and spoken).
• Willingness to work in a 24/7 shift rotation.
• Ability to join within a maximum timeframe of 4 weeks.

About the Company

VAM Systems provides specialized professional services and human capital solutions, supporting operations across various sectors including banking and finance in the Bahrain region.