Fraud Investigations Analyst

Responsibilities

• Investigate account takeover (ATO) activity using fraud indicators, behavioral signals, and transaction data
• Analyze patterns across multiple accounts to identify coordinated or emerging fraud trends
• Use SQL, Python, or similar tools to query datasets and support investigations
• Leverage fraud detection tools and risk-scoring systems to identify suspicious activity
• Execute investigations and document findings, escalating higher-risk or complex cases as needed
• Support tuning and optimization of fraud detection rules, alerts, and signal usage
• Partner with cross-functional teams to improve fraud detection coverage and data quality
• Monitor trends in ATO activity and contribute to ongoing detection strategy improvements
• Leverage AI/LLM tools to accelerate investigations, including querying data and summarizing fraud activity

Requirements

• Bachelor’s degree in a quantitative discipline (e.g., Economics, Computer Science, Statistics, Mathematics)
• 2+ years of experience in fraud investigations, threat intelligence, cybersecurity, or risk management
• 1+ years of experience using SQL, Python, or similar tools to analyze fraud data
• 1+ years of hands-on experience using fraud detection tools, machine learning models, or risk-scoring methodologies
• 1+ years of experience interpreting fraud indicators, behavioral signals, or transaction monitoring data
• Familiarity with using AI/LLM tools (e.g., ChatGPT, Claude) to support investigative workflows

Preferred Qualifications

• Experience working at a fintech company, technology company, or reputable financial institution
• Experience analyzing organized fraud rings or large-scale fraud patterns
• Familiarity with machine learning–driven fraud detection systems or AI-assisted analysis

About the Company

ID.me is the next-generation digital identity wallet that simplifies how individuals securely prove their identity online. With over 152 million users, ID.me provides streamlined login and identity verification for federal agencies, state governments, healthcare organizations, and hundreds of consumer brands. We are committed to "No Identity Left Behind" to enable all people to have a secure digital identity.