Franchise Business Consultant

Responsibilities

• Provide guidance and coaching to franchisees and Operations teams to achieve short and long-term company and operational goals.
• Implement and execute the Worldwide Operation’s Business Plan for the assigned district.
• Advise franchisees on marketing performance, financial health, and optimal shift management.
• Ensure compliance with IDQ policies, food safety, quality, service, and cleanliness standards.
• Partner with franchisees to establish effective development, reinvestment, and renewal strategies.
• Support new store openings and complete ad hoc projects as required.

Requirements

• Bachelor’s degree in business, restaurant management, or a related field (or equivalent experience).
• 4+ years of restaurant management experience (multi-unit or high-volume preferred).
• Thorough knowledge of the QSR industry and restaurant operations.
• ServSafe certification.
• Clean driving record and ability to travel overnight (averaging two weeks per month).
• Ability to work occasional evenings and weekends to meet business needs.

Preferred Qualifications

• Experience in franchise operations management.
• Proficient knowledge of marketing, finance, training, and human resources.
• Strong relationship-building skills with the ability to manage internal and external stakeholders.

Benefits

• Medical and dental insurance.
• 401K match.
• Paid time off, including volunteer time and parental leave.

About the Company

International Dairy Queen, Inc. (IDQ) is the parent company of American Dairy Queen Corporation and Dairy Queen Canada, Inc. A subsidiary of Berkshire Hathaway, Inc., IDQ develops, licenses, and services a system of more than 7,800 DQ restaurants in more than 20 countries.