Founding Sales Development Representative

About the Company

Frontdesk builds AI workers for customer-facing businesses. We help SMBs and mid-market companies answer calls, qualify leads, follow up with customers, manage tickets, and automate customer operations across voice, SMS, chat, email, and CRM.

Responsibilities

• Prospect into SMB and lower mid-market accounts across target verticals
• Build lead lists using tools like Apollo, LinkedIn, and company websites
• Write and send personalized cold emails
• Make daily cold calls to decision-makers
• Book qualified meetings for Account Executives or founders
• Track activity, responses, and learnings in the CRM
• Test messaging across different industries and buyer personas
• Learn the product deeply enough to explain the value clearly
• Give feedback on what prospects are saying in the market

Requirements

• 9+ months of BDR, SDR, or outbound sales experience
• Experience selling to SMBs is strongly preferred
• Strong written communication skills
• Comfortable making cold calls every day
• High ownership, high energy, and strong follow-through
• Competitive and resilient
• Organized enough to manage a high-volume outbound process
• Ability to work in person in NYC 5 days a week

Preferred Qualifications

• Experience selling SaaS, AI, telecom, CRM, customer support, or SMB software
• Experience using Apollo, HubSpot, Salesforce, Instantly, Smartlead, or Clay
• Prior success booking meetings through cold email and cold calling
• Experience prospecting into industries like property management, healthcare-adjacent businesses, home services, retail, or local services