Forward Deployed Engineer

About the Company

Giga has recently raised a $61M Series A and is working with Fortune 500 customers to deploy the next generation of customer experience - real-time AI agents that can understand emotion, resolve issues instantly, and scale across the world's largest enterprises.

Responsibilities

• Assist customer engagements from start to end including discovery calls, demos, and building/maintaining agents
• Own the full agent development life cycle including prototyping, CI/CD setup, monitoring, and debugging
• Close the feedback loop with product and platform teams by capturing unmet needs and prototyping new features
• Contribute directly to the codebase and document best practices

Requirements

• 1+ years of experience in computer science, analytics, or consulting
• Proficiency with React, Python, tool calls, and APIs
• Strong interpersonal acumen and experience in customer-facing roles
• Entrepreneurial mindset with the ability to context switch rapidly
• High attention to detail and ability to work long productive hours

Benefits

• Competitive base + bonus + equity
• Catered lunch daily and dinner stipend
• $500/month wellness & commuter benefit
• 401(k) plan
• Medical, dental, and vision coverage