Forward Deployed Engineer

About the Company

Giga has recently raised a $61M Series A and is working with Fortune 500 customers to deploy the next generation of customer experience - real-time AI agents that can understand emotion, resolve issues instantly, and scale across the world's largest enterprises. Industry leaders like DoorDash trust Giga with their most complex support and operations workflows.

Responsibilities

• Assist customer engagements from start to end including discovery calls, demos, and building/maintaining world-class agents
• Own the full agent development life cycle including prototyping, CI/CD setup, monitoring, and debugging
• Close the feedback loop with product and platform teams by capturing unmet needs and prototyping new features
• Contribute directly to the codebase and document best practices

Requirements

• 1-3 years of experience in computer science, analytics, or consulting
• Proficiency with React, Python, tool calls, and APIs
• Strong interpersonal acumen for customer-facing roles
• Entrepreneurial mindset with the ability to context switch rapidly
• High attention to detail and a grit-driven approach to delivering high-quality work

Benefits

• Competitive base + bonus + equity
• Catered lunch daily and dinner stipend
• $500/month wellness & commuter benefit
• 401(k) plan
• Medical, dental, and vision coverage