Forward Deployed Engineer

About the Company

Exa is building a search engine for the AI era. Our Search API currently powers Agents, Fortune 500s, and AI labs as we transform an industry that hasn't been disrupted since the 90s. We're a largely SF-based team of ~100 from Harvard, MIT, Meta, Google Research, ex-founders, and dropouts alike.

Responsibilities

• Take a customer from first cold outbound to production integration to closed deal
• Build and ship demos, tutorials, and sample applications that show what Exa can do
• Debug and resolve technical issues across the full stack, from API behavior to frontend rendering
• Identify patterns in customer feedback and translate them into product improvements
• Run many sales and technical calls each week, adapting your pitch to CTOs, engineers, and PMs
• Analyze usage data and customer interactions to spot churn risk early and drive expansion

Requirements

• Several years of programming experience
• Ability to build and deploy a production server from scratch
• Track record of high performance in demanding environments
• Comfort with direct customer interaction and high-stakes conversations
• High tolerance for context-switching, ambiguity, and sustained intensity
• Willingness to travel as needed for customer engagements

Preferred Qualifications

• Experience building and shipping user-facing products end to end
• Experience closing revenue or driving commercial outcomes
• Experience in early-stage environments

Benefits

• Premium healthcare benefits (medical, dental, vision)
• Fertility benefits
• Monthly wellness stipend