Forward Deployed Engineer

About the Company

We are an innovative AI startup focused on transforming professional services through cutting-edge Generative AI and deep domain expertise. Our agent-driven solutions automate complex workflows, engaging humans only when needed to maximize efficiency and accuracy.

Responsibilities

• Work directly with enterprise customers to deploy and configure our platform in production environments
• Serve as the hands-on technical expert during onboarding, integration, and expansion phases
• Integrate our platform with customer systems, APIs, data sources, and authentication frameworks
• Implement custom scripts, connectors, or extensions in Python
• Configure Azure-based deployments and assist customers with best practices
• Gather customer feedback and translate real-world use cases into actionable product insights
• Collaborate with internal engineering to reproduce issues and validate fixes
• Develop playbooks, checklists, and integration best practices

Requirements

• 6+ years in software engineering, solutions engineering, or forward-deployed roles
• Experience working directly with enterprise customers in technical engagements
• Hands-on experience deploying or integrating systems on a major cloud provider, ideally Azure
• Strong proficiency in Python in production contexts
• Bachelor’s or Master’s in Computer Science
• Experience integrating software with enterprise systems, APIs, or identity providers
• Solid understanding of cloud deployment models and security constraints

Preferred Qualifications

• Experience working in fast-paced startup or high-growth environments