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Posted 6 hours ago

Forward Deployed Engagement Manager

NexusForward Deployed Engagement Manager
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Requirements

5-8 years solution delivery or consulting experience, Technical fluency in data/cloud infrastructure, Experience in startup/scale-up environments, Strong executive communication skills, Proficiency in Linear and Notion

Skills

Program ManagementAccount Management

About the role

About the Company

Nexus is a converged data platform for the AI era, built on an open-source foundation. The platform provides a unified operational layer across mainframes, data lakes, warehouses, and streaming systems, allowing enterprises to integrate existing stacks with AI agents without massive rebuilding efforts.

Responsibilities

  • Own delivery and technical operations for a portfolio of 2–4 strategic accounts ($5–10M each).
  • Manage gross margin and unit economics, including cost-to-serve and scope discipline.
  • Act as the primary technical and relationship owner for customer executives (CDO, CTO, VP of Data).
  • Translate customer business problems into engineering requirements and communicate technical trade-offs back to clients.
  • Design and execute delivery programs, including roadmaps, milestones, and governance.
  • Define customer success metrics and conduct quarterly business reviews.
  • Partner with the CRO on renewal and expansion strategies.
  • Codify engagement playbooks and influence the operating model between engineering and sales.

Requirements

  • 5–8 years in customer-facing solution delivery, consulting, or forward-deployed roles.
  • Proven track record of end-to-end ownership of enterprise customer outcomes.
  • Experience in a startup or scale-up engineering organization (Series A through D).
  • Ability to communicate effectively with both engineers and C-suite executives.
  • Technical fluency to read architecture documents and understand data, cloud, or platform infrastructure.
  • Proficiency with modern program tooling like Linear and Notion.
  • Strong written communication skills for status updates, postmortems, and memos.
  • High agency and a problem-ownership mindset.

Preferred Qualifications

  • Experience at companies like Palantir, Anthropic, OpenAI, Databricks, Stripe, or Scale AI.
  • Previous experience carrying direct gross margin or P&L responsibility.
  • Engineering background (CS degree or prior IC role).
  • Experience building operational playbooks from scratch.
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Forward Deployed Engagement Manager

Nexus · Atlanta

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