Forward-Deployed Account Executive

About the Company

Monaco is building an AI-native revenue platform that replaces the fragmented GTM stack with one unified system. We’ve raised $85M through our Series B from legendary investors including Founders Fund, Benchmark, and Human Capital.

Responsibilities

• Own the full post-sales customer relationship from post-onboarding through renewal and expansion
• Build and refine TAMs as customers expand or alter their ideal customer profiles
• Enable teams on outbound success by advising on sequence copy, strategy, and execution
• Partner closely with Implementation and Sales to ensure seamless handoffs and fast time-to-value
• Serve as the voice of the customer internally, surfacing product feedback and market insights to Product and Engineering
• Build post-sales playbooks, health scoring, and account planning processes from the ground up
• Drive net revenue retention by identifying and closing upsell opportunities

Requirements

• Prior experience as an Account Executive or in a quota-carrying sales role
• Prior experience in management consulting or strategy consulting with a pivot into customer-facing SaaS roles
• Background in customer success or account management with a track record of driving value
• Strong communication skills to build trust with founders and CROs
• Ability to operate in ambiguity at an early-stage company

Preferred Qualifications

• Experience with CRM, sales engagement, or revenue operations tools
• Prior experience at a high-growth B2B SaaS startup
• Network within the startup and venture ecosystem