Food Service Account Manager

Responsibilities

• Obtain new food service accounts and maintain strong relationships with existing customers through regular check-ins
• Ensure high levels of customer satisfaction by resolving issues and communicating changes to deliveries or product substitutions
• Consult with new customers regarding kitchen needs, storage capacity, billing, and orientation to food service processes
• Prepare, package, and assemble food orders accurately for daily delivery according to the menu
• Load and unload delivery vehicles with food, containers, and carts
• Track and maintain food and supply inventories at customer locations
• Monitor food temperatures prior to loading and at the time of delivery to ensure safety standards
• Practice safe and defensive driving while adhering to assigned routes and traffic laws

Requirements

• High school diploma or GED
• Valid Washington state Food handler’s card
• At least 2 years of experience in food service account management or restaurant management
• At least 6 months of experience as a delivery driver
• Valid driver's license and ability to qualify as an approved driver
• Ability to lift up to 50lbs on a regular basis
• Strong communication skills in English and ability to comprehend local maps and directions

Preferred Qualifications

• Experience working in a commercial kitchen environment

Benefits

• Medical, dental, and vision insurance (eligible after 30 days)
• Life, AD&D, and disability insurance (eligible after 60 days)
• Retirement plan with company contribution and match
• Tuition assistance for bachelor's and graduate programs
• Flexible spending accounts for medical and dependent daycare
• Employee assistance program (EAP) and recognition programs

About the Company

Pioneer Human Services is a nationally recognized non-profit dedicated to empowering justice-involved individuals to overcome adversity and reach their full potential. For over 60 years, we have provided pathways for rehabilitation, reintegration, and redemption across Washington state.