Floor Supervisor

Responsibilities

• Supervise and coordinate front-of-house staff during service
• Ensure smooth table turnover, guest flow, and service delivery
• Conduct pre-shift briefings and communicate daily priorities
• Monitor table setups, cleanliness, and adherence to service standards
• Support waitstaff with guest requests, upselling, and order accuracy
• Handle guest concerns professionally and ensure timely resolution
• Assist in training new staff and maintaining performance standards
• Collaborate with kitchen and bar teams for seamless coordination
• Maintain hygiene, safety, and operational compliance at all times

Requirements

• Minimum 2 years of experience in a fine dining restaurant in the UAE
• Strong leadership, communication, and interpersonal skills
• Ability to multitask and remain composed under pressure
• Professional grooming and guest-focused attitude
• Strong knowledge of service standards and restaurant operations
• Fluency in English; additional languages are a plus

Benefits

• Competitive salary package
• Career growth and internal promotion opportunities
• Training and development programs
• Supportive, multicultural work environment
• Staff meals and duty benefits
• UAE labor law benefits

About the Company

Saddle Dubai is a distinguished hospitality brand known for its refined dining concepts, exceptional service, and innovative culinary experiences. With a commitment to excellence, Saddle continues to elevate the UAE’s dining scene through quality, creativity, and a passion for hospitality.