Floor Supervisor

Responsibilities

• Oversee daily operations of the male spa section, ensuring smooth service flow and guest satisfaction
• Supervise attendants and operational staff, providing guidance, training, and performance support
• Maintain the highest standards of cleanliness, hygiene, and safety across all spa areas
• Coordinate with reception, therapists, and management to ensure seamless guest experiences
• Handle guest concerns professionally, resolving issues promptly and maintaining service excellence

Requirements

• Minimum 3–4 years of experience in a similar supervisory role within luxury spas, wellness clubs, or premium hospitality environments
• Strong leadership, communication, and team-management skills
• Excellent English communication; Russian-speaking candidates will have an advantage
• Professional grooming, presentation, and guest-service etiquette
• Ability to work in a fast-paced, guest-focused environment with high attention to detail

Preferred Qualifications

• Previous pre-opening experience is a strong advantage

Benefits

• Competitive salary and service charge
• Career development and training opportunities
• Staff wellness and dining privileges
• Supportive, multicultural work environment
• Opportunity to be part of an exclusive pre-opening team

About the Company

Sacra Spa & Bath Club is a luxury wellness destination in Dubai, blending traditional Banya rituals with contemporary sophistication. Designed as a sanctuary for relaxation and rejuvenation, Sacra offers curated spa experiences, elevated dining, and exceptional service.