Floor Manager

Responsibilities

• Ensure and provide an excellent level of customer service in the store
• Lead and motivate the team to achieve and exceed sales targets
• Organise and distribute tasks and positions to each member of the team
• Ensure the team possesses strong product knowledge and understands key performance indicators
• Coach employees in their training and development by leading by example
• Communicate actively with the team to pass on information affecting sales
• Prioritise customer service above all other operational tasks

Requirements

• Minimum 1 year of management experience
• Full flexibility required for a 40-hour work week
• Target-oriented mindset with a focus on driving sales
• Strong communication skills and ability to motivate a team
• Ability to adapt to changes and thrive in a dynamic retail environment

Benefits

• Employee discount on all MANGO lines
• Employee Assistance Programme (EAP) including confidential helpline and well-being advice
• Access to training courses, personalized mentoring, and continuous development programs
• International career opportunities across over 120 global markets

About the Company

Founded in Barcelona and present in over 120 countries, MANGO is a leading fashion company that inspires the world with creativity, innovation, and authenticity. We believe in an inclusive culture where our multicultural team drives our success.