Floor Manager

Responsibilities

• Ensure and provide an excellent level of customer service in the store
• Lead, motivate, and coach the team to achieve and exceed sales targets
• Organize and distribute tasks and positions to each member of the team
• Ensure the team possesses strong product knowledge and understands key performance indicators
• Prioritize customer service above all other tasks to maximize sales
• Communicate actively with the team to pass on information affecting sales performance
• Maintain an active and pleasant atmosphere in the store at all times

Requirements

• Target-oriented mindset with a focus on achieving KPIs
• Dynamic and enthusiastic personality
• Proven ability to lead, motivate, and develop a team
• Excellent communication skills at all levels
• Full flexibility to work 40 hours over 5 days

Benefits

• Employee discount on all MANGO lines
• Access to an Employee Assistance Programme (EAP) for well-being and legal advice
• Investment in personal and professional development through training and mentoring
• International career opportunities across over 120 markets

About the Company

MANGO is a global fashion brand founded in Barcelona with a presence in over 120 countries. We inspire the world through creativity, innovation, and authenticity, driven by a multicultural team that connects our unique style with people worldwide.