Floor Leader

Responsibilities

• Ensure a unique customer experience that meets visitor needs and makes them feel welcome
• Coach, mentor, and develop the team to offer tailored service through product expertise
• Maintain an inviting shop atmosphere with fresh products and beautiful displays
• Support the leadership team in opening and closing the store and managing cash
• Delegate tasks and follow up with the team to ensure expectations are met

Requirements

• Experience in a supervisory or leadership role
• Experience with cash handling and store opening/closing procedures
• Ability to lift up to 30 lbs
• Availability to work flexible hours based on shop needs

Preferred Qualifications

• Experience in customer service
• Experience working in a team environment
• Experience in skincare or cosmetics

Benefits

• 50% discount on all products
• Fun and relaxed work atmosphere
• Opportunities for internal promotion and career growth
• Unconventional retail structure supporting entrepreneurial spirit

About the Company

Lush North America has been creating fresh and handmade cosmetics for the past 20 years, focusing on fair trade sourcing and supporting sustainable communities through programs like the Charity Pot Program.