Floor Leader

Responsibilities

• Ensure a unique customer experience that meets visitor needs and provides memorable moments
• Coach, mentor, and develop the team to offer tailored service through active listening and product expertise
• Maintain an inviting shop atmosphere with fresh products and beautiful displays
• Support the leadership team with store opening, closing, and cash management
• Delegate tasks and follow up with the team to ensure expectations are met

Requirements

• Experience in a supervisory or leadership role
• Experience with cash handling and store opening/closing procedures
• Ability to lift up to 30 lbs
• Availability to work flexible hours based on shop needs

Preferred Qualifications

• Experience in customer service
• Experience working in a team environment
• Experience in skincare or cosmetics

Benefits

• 50% discount on all products
• Fun and inclusive work atmosphere
• Opportunities for internal promotion and career growth
• Unconventional retail structure supporting entrepreneurial spirit

About the Company

Lush North America creates fresh, handmade cosmetics and is dedicated to fair trade sourcing, supporting sustainable communities, and giving back through the Charity Pot Program.