Float Sales & Service Representative

Responsibilities

• Process transactions and handle customer service requests within the branch environment.
• Facilitate customer awareness and education regarding bank capabilities, tools, and resources.
• Identify and refer sales opportunities to appropriate bank partners to support branch sales efforts.
• Comply with all banking regulations, policies, and procedures to manage operational and financial risk.
• Maintain transaction accuracy and operational efficiency for all assigned functions.
• Perform general office management duties to ensure smooth branch operations.

Requirements

• High School Diploma or GED.
• At least 6 months of customer service experience.
• Valid driver's license (position requires frequent driving to other offices and customers).

Preferred Qualifications

• Previous experience in sales.
• Strong financial literacy.
• Knowledge of retail banking products and services.

Benefits

• Competitive and thoughtfully designed benefits program.
• Mileage reimbursement for business-related travel.

About the Company

First Citizens Bank is committed to providing exceptional service and building strong relationships with customers and colleagues. We foster a collaborative culture where team members can make a real difference in our communities.