Fixed Operations Director

Responsibilities

• Lead, mentor, and develop high-performing teams within the Service and Parts departments
• Develop and execute strategic plans for staffing, departmental goals, and revenue growth
• Implement process improvements to enhance efficiency, reduce RECT, and improve service cycle time
• Oversee parts inventory management, ensuring accurate tracking, cost control, and optimal stock levels
• Monitor financial performance, P&L, and cost controls to ensure departmental profitability
• Collaborate with vendors, OEMs, and distributors to enhance procurement and inventory strategies
• Lead service and parts marketing efforts to increase sales and customer engagement

Requirements

• Proven success managing high-volume service and parts operations in the RV, automotive, marine, or power sports industries
• Strong leadership and team-building capabilities with experience coaching and mentoring employees
• Ability to develop and execute data-driven strategies to improve operational efficiency
• Experience with P&L management, budgeting, and cost control
• Strong analytical skills to monitor KPIs and inventory management
• Proficiency in industry-related software for service and inventory management
• Excellent communication skills for collaboration with internal teams, vendors, and customers

Benefits

• Comprehensive benefits package including medical, vision, and dental
• 401K with 5% match
• Employee discounts and RV Borrowing Program
• Company-paid life insurance and gym membership reimbursement
• Annual Incentive Trip for top performers
• Opportunities for professional advancement and growth

About the Company

Bish's RV is one of the largest family-owned RV dealers in the country. We are dedicated to providing quality products and services that exceed customer expectations while creating a positive, family-like atmosphere. Our culture is built on being genuine, having fun, and being driven by results.