Fire Alarm Service Technician

Responsibilities

• Diagnose, service, and repair electronic fire alarm systems and related building products at customer sites
• Follow prescribed troubleshooting procedures using technical manuals, part manuals, and bulletins
• Service, troubleshoot, and install various manufacturers' Fire & Life Safety systems
• Read and interpret blueprints, diagrams, schematics, and operational product manuals
• Provide high-level customer service and act as a trusted advisor to resolve building inefficiencies
• Complete service acknowledgments and obtain customer signatures via mobile devices
• Participate in a scheduled on-call rotation
• Provide recommendations and quotes for facility efficiency and upselling opportunities

Requirements

• 2+ years of documented experience in low voltage electrical systems (Fire/Life Safety, Access Control, Nurse Call, or Paging)
• Ability to read and interpret blueprints, submittals, and technical specifications
• Proficiency with test equipment, including multi-meters and digital analyzers
• Physical ability to lift and move equipment weighing 50-70 lbs
• Ability to work in difficult positions, including climbing ladders, scaffolding, and high-lift equipment up to 40 feet
• Valid driver's license and a driving record that meets company requirements
• Ability to work flexible hours, including weekends, and perform overnight travel if required
• Ability to pass a pre-employment background check and drug test

Preferred Qualifications

• NICET Level II certification

About the Company

Johnson Controls is a global leader in thermal management, mission-critical building systems, energy efficiency, and decarbonization. For more than 140 years, we have delivered performance through advanced technology and industry-leading field organization to help customers operate with precision and resilience.