Financial Aid Counselor

Responsibilities

• Provide professional and administrative support for day-to-day financial aid operations in compliance with federal and institutional policies.
• Offer one-on-one financial counseling and eligibility information to students and parents.
• Review documents, perform need analysis, and award financial aid packages to eligible students.
• Verify student FAFSA information and prepare individual student aid reports.
• Counsel students on borrowing issues, including aggregate limits and graduation exit requirements.
• Present information at prospective and new student events.
• Collaborate with various departments to manage outstanding account balances and payment plans.
• Assist with Loan Entrance and Exit Counseling processes.
• Respond to student correspondence regarding eligibility and verification in a timely manner.

Requirements

• Minimum of three years of experience working in a professional office environment.
• Bachelor’s degree from an accredited institution or equivalent higher education experience.
• Proficiency in Windows, Outlook, Word, Excel, and internet applications.
• Demonstrated ability to handle highly detailed and confidential information.
• Strong oral and written communication skills, including the ability to present to groups.
• Ability to multi-task accurately and meet deadlines in a fast-paced environment.
• Commitment to the mission and values of a Christ-centered liberal arts institution.

Preferred Qualifications

• Previous experience working in a higher education environment.
• Bilingual skills (Spanish speaker preferred).
• Experience using the Ellucian Colleague student information system.
• Experience in financial aid involving standard and nonstandard term delivery methods.
• Experience working with adult learners.

About the Company

Warner Pacific University is a Christ-centered, urban, diverse, minority-serving, and Hispanic-serving liberal arts university. Located in Portland, Oregon, we are dedicated to providing students with an education that prepares them to engage actively in a constantly changing world. Our community is built on a commitment to faith, service, and academic excellence.