Financial Aid Counselor

Responsibilities

• Provide one-on-one financial counseling and eligibility information to students and parents
• Review documents, perform need analysis, and award financial aid packages in compliance with federal and institutional policies
• Verify FAFSA information and prepare individual student aid reports for packaging
• Counsel students on borrowing issues, including aggregate limits, maximum time frames, and graduation exit requirements
• Present financial aid information at prospective and new student events
• Work collaboratively with various departments to manage outstanding account balances and payment plans
• Assist with Loan Entrance and Exit Counseling processes and provide regulatory advice regarding Direct Lending
• Respond to student correspondence regarding eligibility, verification, and general financial aid questions

Requirements

• Bachelor's Degree from an accredited institution or equivalent experience in a higher education environment
• Minimum of three years of experience working in a professional office environment
• Proficiency in Windows, Outlook, Word, Excel, and Internet applications
• Strong problem-solving skills and the ability to initiate projects independently
• Ability to multitask with accuracy and meet deadlines in a fast-paced environment
• Experience handling highly detailed and confidential information
• Ability to work outside of normal business hours for campus events and orientations

Preferred Qualifications

• Previous experience in a higher education environment
• Bilingual skills (Spanish speaker preferred)
• Experience using the Ellucian Colleague student information system
• Experience in financial aid involving standard and nonstandard term delivery methods
• Experience working with adult learners

About the Company

Warner Pacific University is a Christ-centered, urban, diverse, minority-serving, and Hispanic-serving liberal arts University. Located in Portland, Oregon, we are dedicated to providing students with an education that prepares them to engage actively in a constantly changing world. Our mission is rooted in a commitment to Christian values and fostering an inclusive community that reflects the diversity of the students we serve.