Financial Aid Counselor

Responsibilities

• Counsel undergraduate, graduate, and online students on financial aid processes, including FAFSA completion, loan applications, and eligibility.
• Review and verify FAFSA information using federal income tax rules and federal methodology.
• Package financial aid using federal and institutional guidelines and monitor variance reports.
• Stay current with Title IV regulations and assist students with Satisfactory Academic Progress concerns.
• Provide customer service support via phone, appointments, and walk-in traffic.
• Reconcile monthly work-study payroll reports and assist with document imaging and indexing.
• Maintain data integrity through accurate data entry and running established reports.

Requirements

• Bachelor's degree and/or three (3) years of related experience.
• Strong computer skills and the ability to work accurately in data systems.
• Effective communication and customer service skills.
• Ability to work with minimal supervision in a fast-paced, student-focused environment.

Benefits

• Competitive salary commensurate with experience.
• Comprehensive benefits package, including medical, dental, vision, and retirement plans.
• Generous paid time off and holidays.
• Tuition Remission.
• Professional development opportunities.
• Supportive and collaborative work environment.

About the Company

St. Ambrose University and its affiliate campuses are an inclusive, Catholic and diocesan community of learners empowering all members of that community to act courageously, to seek wisdom through faith and reason, to work for justice and mercy, and to lead lives of service.