Financial Aid Counselor

Responsibilities

• Assist students and parents through the financial aid process, including undergraduate, graduate, and correctional education students.
• Conduct student needs analysis in compliance with federal, state, and institutional regulations to determine eligibility.
• Prepare and manage financial aid packages, determining types and amounts of aid to be awarded.
• Counsel students and families on financial aid programs, personal financial planning, and money management.
• Review verifications for accuracy, resolve conflicting information, and manage over-awards.
• Utilize professional judgment to adjust student eligibility based on documented mitigating circumstances.
• Complete Return of Title IV Funds calculations and participate in policy development and annual training.
• Create, maintain, and present educational financial aid materials.

Requirements

• Bachelor of Science or Arts from an accredited four-year college or university.
• Demonstrated experience in student financial aid or a field directly related to financial aid counseling.
• Proficient with Microsoft Office Suite software.
• Strong knowledge of federal and state financial aid rules and regulations.
• Excellent verbal and written communication, analytical, and problem-solving skills.
• Ability to manage a significant caseload and prioritize tasks under deadlines.
• Demonstrated ability to adhere to data confidentiality regulations, including FERPA.
• Must be currently authorized to work in the United States.

About the Company

Ashland University is dedicated to providing comprehensive support to its diverse student body, ensuring they have the resources and guidance necessary to achieve their educational goals. Our Financial Aid Office plays a critical role in making higher education accessible through effective program management and personalized student counseling.