Financial Aid Coordinator

Responsibilities

• Support the Office of Student Financial Services by managing routine financial aid processes and award notifications.
• Coordinate the work study program, including hiring, payroll, and reviewing spending reports.
• Assist students and families in navigating financial aid applications, billing processes, and eligibility requirements.
• Review submitted documents for accuracy and compliance with federal, state, and institutional regulations.
• Conduct outreach via email, mail, phone, and Zoom to provide guidance and required communications.
• Deliver annual training sessions for work study supervisors regarding program policies and procedures.

Requirements

• Associate’s degree in business or a related field.
• 1-3 years of office administration experience.
• Strong proficiency with Microsoft Office products.
• Knowledge of technology sufficient to coordinate complex administrative processes.
• Excellent time management, customer service, and communication skills.

Preferred Qualifications

• 1-3 years of experience working specifically in a financial aid office.
• Experience using Banner or similar higher education software.

About the Company

New England College is dedicated to providing accessible and high-quality education. Our Office of Student Financial Services plays a vital role in helping students and their families navigate the financial aspects of their educational journey.